Verify that the location of the temporary transcoder directory is in a directory that the user running the Plex server has write access. ![]() ![]() Check the location and permissions of the transcoder temp directory While you are updating Plex, you should also check for updates to your operating system, just to be safe. Most releases of Plex tend to provide fixes to problems that users are having, so updating to the latest version could solve the issue. The first thing to try is to ensure your server is running the latest version of Plex Media Server. If you get this message when streaming a movie that is being transcoded, then there are a few things that you can try to resolve the issue. Most transcoding errors that are displayed don't provide much information as to the cause of the error, so it is up to the server owner to try and resolve the issue.Īn example of one such Plex playback error message is: Conversion failed. A Direct Play 1080/720 will be much better than a transcoded 4K any day of the week.There are many errors that can appear when Plex Media Server attempts to transcode a media file. Make sure you have a player that can natively play, without transcoding 4k content, again if you need to transcode 4k it is dropped down to 1080p and any quality gain you had is instantly lost.If you need to transcode to 1080p there is no use at all using 4K content. 4K content usually has a higher bitrate than other content make sure you actually have enough bandwidth to the server to stream 4k content in it's native resolution.4K content is usually encoded in HEVC/x265, this is much heavier to transcode on the CPU and you will only be able to do one transcode at a time.Plex Media Player also has an information overview when pressing 'i' but it's missing information about whether a stream is being transcoded. If you are using Plex Home Theater you can press 'i' to get information about what kind of stream it is receiving. Tautulli will give you a lot of information on the streams the server is currently processing, whether it's transcoding or Direct Streaming etc. I would always recommend you install Tautulli on your Bytesized account. There are a couple of ways to check what kind of work your Plex instance is doing. Various Smart TV models have different features so always check if your device has support for Direct Play. If you want a cheap solution to Direct Play content on your TV then consider a Raspberry Pi with Rasplex should be around $40 if you have a micro-usb charger around. If you are using Plex on a computer then consider using Plex Media Player or Kodi ( ) with the Plex Addon. The Plex web application, Android and iOS apps will transcode most content for instance. If the bitrate requirement is satisfied you still need to use a Plex client that can work with the streams. You can always use our speedtests if you are unsure what bitrate you can achieve to our servers. You could still use higher bitrates and then transcode it after the fact but this makes little sense as the on-the-fly transcode from higher bitrates will always look worse then properly done encodes at lower bitrates. Then you would preferably rip your content around the 8Mbit mark. For example: let's assume you are in the US and can achieve 12Mbit to the servers. It's always recommended to rip your content to a resolution that is at max (your base speed - 4Mbit) so that you can Direct Stream it with some variance. To experience your content in the best quality it's always recommended to rip content in formats your Plex clients can understand and that satisfy the maximum bitrate you can achieve to our servers. Transcoding will also reduce the overall picture quality of the content you are watching. ![]() Transcoding has a heavy tax on the CPU and this is what will limit the amount of concurrent streams that you can do from your Bytesized account. This is the fallback mode whenever the bandwidth available to your location is not high enough or if your client does not support the format the streams is in. This has a bit of an impact on your Bytesized account but not enough to limit the amount of concurrent streams you can do. It will take the streams out of the container and put them back together in a container that your client does support. Plex can work some magic if Direct Play won't work because the container is unsupported by your client. This also bypasses the CPU of your Bytesized account completely enabling you to do multiple concurrent streams from your account. Direct Play delivers the content in the original bitrate and container to your Plex client. In most cases this is the ideal way to stream. Which method to use depends on the Plex client(s) you are using and the amount of bandwidth that is available to your location. Plex has three ways of deliver content to the various Plex clients.
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